Privacy Policy

Privacy Policy

Introduction

Welcome to https://cute-orange-paws.scoopsurge.com! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our users. By visiting or using our website, applications, services, and products, you agree to the terms described here.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our primary website at https://cute-orange-paws.scoopsurge.com
  • Associated mobile applications and software
  • Online services offered by Cute Orange Paws
  • Any products purchased or accessed through our platform

Please note that this policy does not extend to third-party platforms, apps, or services linked from our site, as they have their own privacy policies which govern their data collection practices.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  • Using our applications and services as a registered user
  • Visiting any of our websites connected to this policy
  • Subscribing or unsubscribing from our newsletters, emails, or other communications
  • Providing feedback or participating in surveys
  • Making purchases on our platform

Personal Data Collection

We collect various types of personal information to enhance your experience and improve our services. Here’s a detailed breakdown:

Account Information

  • User names and passwords
  • Contact details (email, phone number)
  • Address for account verification and communication

Payment Information

  • Credit or debit card numbers (encrypted)
  • Billing address
  • Payment history

Financial Information

  • Banking information (for direct deposits or refunds)
  • Tax identification numbers (if required)

Purchase Information

  • Order details, including products purchased and quantities
  • Shopping behavior data
  • Purchase frequency

Mobile Device Identifiers

  • Unique device identifiers (UDIDs) or advertising IDs
  • Operating system type and version

Location Data

  • GPS coordinates and location services data
  • IP addresses

Feedback and Reviews

  • Content of user feedback, reviews, and ratings
  • User interactions with our support team

Social Media Information

  • User profiles, posts, or comments shared on our social media channels
  • Connections and friends/followers lists (if linked)

Product Information

  • Products viewed or added to the shopping cart
  • Purchase history and preferences
  • Interactions with product recommendations or personalized content

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for several purposes:

Strictly Necessary Cookies

These ensure basic functionalities of our website, such as allowing you to navigate through pages.

Preference Cookies

They remember your settings and preferences, like language selection.

Analytics Cookies

Used by analytics providers to collect information about how visitors use our site, helping us improve performance.

Users can manage non-essential cookies through our Cookie Manager, offering control over their tracking preferences.

Data Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of legitimate business interests or legal obligations. Once the purpose is achieved, we securely delete or anonymize your information. Here’s a breakdown:

  • Account Information: Retained until the account is inactive or closed.
  • Payment Details: Stored securely for transaction history and fraud prevention (in accordance with PCI DSS standards).
  • Purchase Records: Kept for order fulfillment, returns, and legal requirements.
  • Location Data: Retained temporarily for analytics and location-based services.
  • Communication Logs: Preserved for customer support and improvement (for a limited period).

Security Measures

We prioritize data security and implement robust measures to protect your personal information:

  • Encryption of data at rest and in transit.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to prevent unauthorized access or breaches.

Children’s Privacy

Our services are not intended for children under 18 years old, and we do not knowingly collect personal information from them. If you believe we have collected data from a child, please contact us immediately, and we will take steps to delete it.

Your Data Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances.
  • Restriction: Limit the processing of your data while we verify its accuracy.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Object: Object to the processing of your data based on legitimate interests or consent.
  • Non-Discrimination: Enjoy non-discriminatory treatment when exercising your data rights.

To exercise these rights or have any data-related queries, please contact our Data Protection Officer at [email protected] or write to us at:
Cute Orange Paws, Privacy Team, [Address].

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website with an updated effective date.

Contact Information

For any privacy-related inquiries, feedback, or requests:
Email: [email protected]
Address: Cute Orange Paws, [Mailing Address]